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CAREERS

LABOUR ALLOCATOR AT SEE SERVICES 

JOB DESCRIPTION

We’re looking for a Labour Allocator to join our helpdesk team based at our Head Office in Essex. In this role you will provide comprehensive administrative support, ensuring the seamless delivery of planned and remedial maintenance tasks nationwide. A great team player with excellent customer services skills you will ensure all enquiries are dealt with efficiently and effectively.

ABOUT SEE SERVICES 

SEE Services deliver facilities management and infrastructure support services to organisations across the UK. Recognised for our quality delivery combined with a personal touch, customers trust us to comply, maintain and sustain their properties.   With contracted projects spanning diverse sectors including retail, NHS, schools, and care homes, SEE Services offers a vibrant environment where your expertise will have a meaningful impact on our customers’ business world. 

 

RESPONSIBILITIES

  • Plan and assign work to engineers using our in-house system and client portals ensuring compliance with contractual response times 

  • Receive incoming calls and assist with client requests and updates 

  • Assign specialist subcontractors to deliver works where required 

  • Liaise with clients to schedule works and ensure adherence to required procedures, including arranging/submitting permits to work 

  • Order materials and obtain proof of delivery 

  • Monitor and process paperwork supplied by engineers, ensuring remedial works are processed 

  • Upload work completion sheets and reports to our in-house system and client portals, updating records where necessary 

 

QUALIFICATIONS AND EXPERIENCE

  • The ability to plan and prioritise, resolve issues and meet targets and deadlines

  • Good written and spoken communication skills

  • A good team player with the ability to demonstrate excellent customer care skills.

  • Good IT skills (Excel / PDF are a must)

 

EMPLOYMENT BENEFITS 

We are passionate about creating a vibrant workplace where people can be their best everyday. 

  • Full-time, Permanent

  • Location: Hainault, Essex

  • Salary: £25,000-£28,000 per annum 

  • Bonus Scheme

  • Company vehicle with fuel card or car allowance

  • Company tablet and laptop

  • 23 days annual leave (+ Public holidays) rising to 25 days

  • 1 day annual leave for birthday 

  • Life cover 

  • Pension scheme

  • 24/7 Employee Assistance Program 

  • Free EV charging at Head Office 

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