Window Cleaners

Disaster Recovery

Effective and quick response

No one plans a disaster, or can predict when it might happen. Therefore, it’s good to know there’s a team that’s capable of responding at any time of day (or night) that can get your premises and consequently, your business back up and running as soon as possible.


SEE Services prides itself on its rapid response and customer care. That’s why, when our disaster recovery team gets the call, it reacts accordingly, whether its damage caused by smoke and fire, flooding, storms, accidents or crime.


The SEE team will work closely with its customers to ensure that work is carried out appropriately, taking into account safety and the security. And when the recovery work is complete, SEE is able to offer a range of services that will restore the premises back to its former glory.


Smoke & Fire Damage

Smoke and fire damage can leave any property in a terrible state, with secondary damage of a number of types likely.  The acidic soot and smoke particles, often propelled under pressure during the fire, infiltrate every surface and can cause corrosion. Hazardous substances formed during combustion create a toxic environment, often impregnating furnishings and textiles, and the process of extinguishing the fire is likely to cause damage, including water damage. In addition, fire damaged properties may be open to the elements for a period of time until properly sealed. If you are unfortunate enough to experience smoke and fire damage it is therefore essential that you take rapid action.


Once on the scene, our highly trained technicians will assess the smoke and fire damage and determine what items can be recovered. Each fire is unique and the damage needs to be dealt with using appropriate knowledge and experience to bring about the best possible results. The remediation process requires a scientific understanding of materials, combustion and the chemical reactions that take place and the techniques required to deal with the particular damage that has occurred. It is important to categorise the damage and prioritise the urgency of items and areas for action. Any fire damaged item that is of value yet salvageable should be given high priority, as deterioration starts within 24 hours.


Fire and smoke can cause damage to a property in many ways and the outcome will depend on building design, materials, temperature, pressure and weather conditions. We offer dedicated building cleaning and restoration, using the latest technology and leading edge techniques and will recommend the best course of action to restore both your property and your treasured contents. Complete removal of soot and smoke will be required throughout the building, and sand blasting or ice blasting may be needed, as well as odour control techniques and building maintenance.

Water & Flood Damage

When it comes to flooding and water damage, urgent action must be taken to ensure that property and possessions can be recovered. Fast action ensures the best chance of restoring your property back to its original state.

Our emergency technicians aim to attend your property within two hours of a call-out (often sooner). Once on site, our technicians will work to assess the damage already caused by flooding or water, and will determine the best course of action to prevent any further damage from taking place.

Our technicians will then apply their expertise, gained through years of experience in the industry, to restore your property from the effects of flood and water damage. We use the most advanced products and equipment available to ensure that no trace of damage remains once we have completed our cleaning and restoration work.

We understand that flood and water damage in your property can be a stressful experience. At SEE Services we aim to get your property back to normal with as little upheaval as possible. We will work as quickly and effectively as we can to ensure that you are away from your property for the shortest amount of time (if necessary at all). We deal sensitively with all of our clients and ensure a good level of communication so you are aware of the progress of restoration at all times.

There are many causes of flooding and water damage - from extreme external elements to minor plumbing malfunctions. These include major UK disasters, extreme weather conditions, melting ice, burst pipes, leaks, and firefighting water. Even if the cause of your damage is minor, the consequences can be devastating. This can include damage to ceilings, floors and carpets, machinery, paint, and insulation.

Our many years of experience means we have dealt with a vast range of situations: from major London offices, to warehouses and school devastated by water. Our technicians have handled major incidents including river flooding, sewage back surges and storm damage all over the U.K, such as London, Kent and the East Midlands

With the use of modern technology and the expertise of our project managers and technicians we are able to help more people, much more quickly than ever before. From tracking weather patterns, to remote drying monitoring systems, we can move equipment from one case to the next with the minimum of delay, making the equipment work harder for the insurer and the policyholder.


Our response measures at a glance:

  • Remove standing water and recover assets

  • Measure moisture and record damage

  • Leak detection

  • Drying of buildings by technical means

  • Conservation of machinery, electrical appliances, equipment and furniture, files and documents

  • Disinfection by destroying micro­organisms and mould

  • Odour neutralisation

  • Remove water stains from oak beams

  • Remove paint to dry wall

  • Efficient coordination of all works

Contents Drying & Restoration

We offer a specialist contents drying and restoration service for important documents and irreplaceable items, as well as fire, smoke and water damage restoration for buildings. Our first class service is offered 24 hours a day, 365 days a year.


When your commercial property is affected by fire or floods, damage to the building is not the only concern. Often, the contents of the building hold more in monetary or sentimental value, with some items being irreplaceable. Whether it's important documents and files, SEE Services can help to recover and restore your valuable items damaged by smoke or water.


We can help both individuals and businesses to recover their important items. If you're a business, you need your important files to get your business back on track.


Our specialist technicians have many years of experience in restoring damaged contents to their former glory. We use the latest technology to remove all traces of smoke and water damage. Our facilities include a sterile clean room/ozone chamber, and we also use UV technology for examination and cleaning.


Our contents drying and restoration services include:

  • Removal to storage of all furniture and fittings

  • Treatment of furniture items, such as tables, chairs, cupboards, shelving etc.

  • Restoration of interior decoration where possible, including floors, carpets, wall finishes, wallpaper, ceilings, curtains etc.

  • Reinstatement of electronic devices and machinery

  • Reinstatement of critical business data

  • Inventory of all damaged items

  • Document drying and restoration

  • Financial documentation and other business records

  • Legal documentation (including deeds)

  • Archival documents (including parchment)

  • School materials (exercise books, textbooks, teaching materials)

  • Photographs (albums, prints, slides, transparencies, black & white/colour)

  • Maps, plans, blueprints, architectural drawings

  • Books (modern and antiquarian in a wide range of bindings and covers, including leather, & vellum)

  • Prints, drawings, works of art on paper

  • Oil paintings and watercolours

  • Audiovisual media (tapes, videos, DVDs, microfilm etc)

Accidental Damage

Accidents in the workplace are unfortunately a common occurance, and even the most minor incidents can cause damage to your contents and furniture.  Whether it's a coffee stain, a carpet, ink stains on a chair or something more serious such as impact damage to your property, our technicians are fully trained to deal with any accidental damage to your building.

Following the incident we will attend the property to assess the damage and compile a comprehensive report. We will then determine the best way to clean or restore the affected area, and will apply advanced techniques and equipment to restore your property to its original state.

SEE Services are able to provide a number of specialist techniques in order to offer a complete restoration service including:

  • Accidental damage restoration

  • Carpet and upholstery cleaning

  • Furniture restoration

  • Removals and storage

  • French polishing

Storm Damage Repairs

With the notoriously unpredictable weather we often experience in the UK, it's not uncommon to get caught out when a major storm hits. Fierce storms can cause damage to roofs, windows, and can cause numerous plumbing and electrical problems.

A delay in repairing this damage can result further problems.For businesses, losses can be incurred while your building is closed for repairs. SEE Services we offer a rapid response service to repair storm damage so you can get back to normal as quickly as possible.

Our expert technicians and tradesmen will use the most advanced equipment and techniques to quickly and professionally restore your premises and ensure it is protected against future storm damage.

Our storm damage restoration services include:

  • Roofing

  • Rooflines

  • Windows

  • Doors

  • Gas, plumbing & electrical work

  • All uPVC repairs

  • Debris removal

Rapid & Advance Drying

As part of the flood/water damage restoration services provided at SEE Services, we have a range of rapid/advance drying techniques.


When flood water enters a building, it is a race against time to ensure the water does not cause permanent damage to the property. We deploy specialist technicians as soon as possible after receiving a call, to ensure that the water removal and drying can begin as soon as possible, before major damage sets in.

Our specialist Rapid Drying Systems (RDS) use the most effective methods for drying buildings affected by flood and water damage. Traditional drying methods can take weeks or even months to fully dry buildings, but hydrothermic drying technology can dry buildings in a matter of hours or days.


Our RDS systems work by drawing in air from the atmosphere, drying or heating that air, then injecting it into the affected building. This method increases the moisture content each cubic metre of air can hold, ensuring the building can be dried as quickly and effectively as possible. This creates a hot air chamber within the building, which absorbs moisture from the building's structure and contents like a sponge. The moisture is then removed from the building using specialist venting systems.

Our RDS systems can:

  • Dry building up to 10 times faster than dehumidifiers, and use less power

  • Reduce downtime, business interruption and refurbishment costs

  • Offer a more cost effective solution than conventional drying methods

  • Provide temporary heat / air conditioning

  • Stop mould from growing and prevent odours

  • Prevent secondary damage caused by increased relative humidity

  • Reduce the impact of water damage or construction moisture without delay


Among the benefits of the RDS system is that it can be managed remotely, from start to finish. The entire system is monitored via the internet to ensure that the temperature and humidity are optimised for safe, fast drying. This helps to make the drying process more efficient, helping to save money on further building maintenance, as well as being environmentally friendly.

Crime Scene Cleaning

At SEE Services we understand that scenes of trauma and crime need to be dealt with sensitively, as it can be a very distressing time for the family involved. When a suicide, accident or other trauma has taken place, the last thing on the property owner's mind is ensuring the area is thoroughly cleaned. However, it is very important that this is taken care of quickly and effectively. We offer sensitive and thorough cleaning for crime and trauma scenes, so this is one less thing to worry about.

Crime and trauma scenes carry many potential hazards, which must be dealt with by professionals. Bodily fluids and airborne bacteria can quickly become hazardous. We work to make sure the area is thoroughly cleaned and decontaminated to avoid the spread of infection and to ensure the area is safe to reoccupy after cleaning. We also aim to restore areas to their original state after an incident has occurred.

Our specialist trauma and crime scene cleaners are on call 24 hours a day in order to quickly deal with accident sites, crime scenes, and decompositions. We provide a discreet service for these situations, and ensure that client confidentiality is upheld.

Mould Removal

Mould in any property may seem to be a harmless yet unpleasant annoyance. However, certain types of mould are linked with serious health problems as well as damage to buildings.

Why is it important to remove mould?  A number of health conditions are caused or exacerbated by mouldy conditions such as:

  • Allergic reactions: irritation of the nose and throat, coughs, headaches and rashes

  • Tiredness, nausea, impaired memory, rheumatic pain, susceptibility to infection

  • Mycosis and other fungal infections

  • Weakening of the immune system

  • Increased risk of infection in vulnerable people


Mould is caused by damp conditions and is often the result of water damage. The longer water damage goes undealt with, the more likely that mould will grow. Once mould contamination has reached a certain point, only experienced indoor environmental hygienists should attempt to remove it. If you already have a mould problem, the specialist technicians at SEE Services can help.

SEE Services is experienced in dealing with all levels of mould contamination - from minor outbreaks in damp bathrooms to extensive property damage caused by black and toxic mould.

We use a number of specialist techniques to destroy the visible mould as well as removing bad odours and bacteria associated with fungus, yeast, mould and mildew. These methods include deodorisation, wet fogging, thermal dry fogging, and ozone treatment.

Our mould removal process is as follows:

  • Undertake an analysis of the issue, including a microbiological assessment if required

  • Remove visible signs of mould (avoiding the release of toxic spores)

  • Disinfect all affected materials and objects

  • Dry affected areas

  • Remove contaminated materials, such as wallpaper, wood, plaster, concrete

  • Purify surrounding air

  • Undertake final quality control checks

Copyright SEE Rail Ltd 2020